On a bright day in March members of APDO UK came together for their first ever UK conference in The Caledonian Club, Belgravia, London. The chance to meet, network and gather information to improve business skills and services was a great draw for our members and they came from far and wide.
Adding to our knowledge base
We had a broad range of speakers both from inside and outside our ranks all with titbits of information and guiding principles to improve how we operate and what we can offer our customers.
Firstly we had How to Sell Your Stuff from David Brackin of Stuff U Sell who gave us a great insight on how to maximise the value of saleable items through providers such as eBay – from a full second hand kitchen to a Breitling watch.
Next up was Andrew Sleath of Sterling an international moving and relocation company who professionally pack, store or relocate even the most delicate of items such as chandeliers or your vintage car. Sterling can also provide furniture rental for those times when your own furniture just won’t do – interim solution post insurance claim or to dress a house prior to sale.
The last session of the morning was from Emma Sturgess-Lief of The House Surgery Limited who can transform any property to help maximise its sales value with her fabulous interior design and home staging service. Emma has years of experience in the property market so it was interesting to hear about ideas we could use in our own businesses.
Many of our members work alone from a home office base and sometimes this can be a lonely place to be, so it was great to have the chance over coffee and lunch to share our experiences and quiz other members on specific issues or problems. Both from listening to our speakers in the morning and from this chat over coffee special relationships and alliances started to form and we started to identify ways in which our working together could benefit not just ourselves but our clients.
It’s not over......
The afternoon sessions had a slightly different focus and were more about different members of APDO sharing their particular skills and passions. Juliet Landau-Pope of Co-active De-cluttering, shared her life coaching experience with us to help us De-clutter our Pitch – yes, even professional de-clutterers need taking in hand sometimes! She spoke about ‘finding your tribe’ and we all set about figuring out who was in ours.
Confessions of a Twitterholic came next with Lesley Spellman of The Clutter Fairy helping us get to grips with the social media opportunities of the likes of Twitter and Facebook, with her top tips for using it effectively, including Twitter etiquette and translating some of the Twitter jargon.
Last and definitely not least was one of our founder members Cassie Tillett of Working Order encouraging us to work together more closely. Since she co-founded APDO UK in 2004 membership has increased from a dozen members to around 85 businesses all over the UK, and we all want to do more to promote it. Cassie outlined the opportunities to do this either through our private members Yahoo group, using reciprocity and technology or just knowing what our colleagues can offer.
“By knowing the skills of trusted colleagues in the industry we will all be much better placed to provide an excellent service to our clients.” Cassie Tillett, Working Order.
A fabulous day!
All in all it was a great day. Contacts and industry experts identified we all went away better prepared to support our clients and offer real value added services. We eagerly anticipate the next conference and hope even more of our colleagues will join us.
“... made a lot of good contacts and met some great people.” Belinda Sartori, B-Organised.
“Lots of motivating ideas develop once you start chatting to like-minded people!” Tricia Petri-Clark, Your Home Organiser
“We came away feeling really energised.” Allyson Pritchard, Declutter Divas
News and events
The Newsletter is moving from a quarterly publication to a bi-monthly one. Look out for our next issue in May.
Until then, love your space!
The APDO team.